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IT Helpdesk – Ticket Management Tool

Our IT incident management solution with ITIL standards, enable you to use industries best practices based, incident management and problem management processes via intuitive, easily adopted, enterprise scale technology

​Below are the some of the features of the product;

  • Ticketing for Incident management,
  • Problem management
  • Change management
  • Best workflows, still customizable for your business needs to enable automation of service desk processes
  • Simplified interfaces for rapid incident and problem management
  • Content management

For more details please send an email to : sales@rpnetworksolutions.com

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